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Providing physiotherapy services for patients in East Anglia

What are cookies?

This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to manage the cookie settings.

Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.

How do we use cookies?

As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

Types of Cookies we use

Necessary Cookies
Cookie Provider Duration Description/Purpose
.AspNet.ApplicationCookie ASP.net Expires at the end of the session This cookie is used to support authentication so when a user logs in the cookie is created and sent with each subsequent request to inform the server of the identity of the logged in user.
ASP.NET_SessionId ASP.net Expires at the end of the session This cookie is created automatically to identify the user's session on the server which allows the system to persist information between requests.
AuditLogId Self Referral Platform Expires at the end of the session This cookie is specific to the system and is used in system error handling.
CookieControl Civic CookieControl 90 days This cookie is created when a user acknowledges the cookie consent message
_RequestVerificationToken ASP.net Expires at the end of the session Anti forgery token that identifies and verifies identity or information entered to the system.
Functional Cookies
Cookie Provider Duration Description/Purpose
LanguageSelected Self Referral Platform 14 days This cookie stores the language selected by the user when accessing the system so we can default to that language on subsequent visits
_GRECAPTCHA Google reCAPTCHA Expires at the end of the session This cookie is used by Google reCAPTCHA for the purpose of providing its risk analysis and protection against spam or security threats.
__Secure-3PAPISID Google reCAPTCHA 2 years These cookies use an unique identifier for tracking purposes and provide functionality of Google reCAPTCHA.
__Secure-3PSID Google reCAPTCHA 2 years These cookies use an unique identifier for tracking purposes and provide functionality of Google reCAPTCHA.
__Secure-3PSIDCC Google reCAPTCHA 2 years These cookies use an unique identifier for tracking purposes and provide functionality of Google reCAPTCHA.
NID Google reCAPTCHA 2 years These cookies use an unique identifier for tracking purposes and provide functionality of Google reCAPTCHA.
Performance Cookies
Cookie Provider Duration Description/Purpose
_ga Google Analytics Expires after 2 years Google analytics uses the _ga and _gid cookies to distinguish unique users and pages that users have seen.
_gat Google Analytics Expires after 1 minute Used to throttle Google Analytics request rate
_gid Google Analytics Expires after 24 hours Google analytics uses the _ga and _gid cookies to distinguish unique users and pages that users have seen.
ai_session Microsoft Application Insights Expires at the end of the session A unique anonymous session identifier Microsoft Application Insights cookie used to collect statistical usage and telemetry information for the system
ai_user Microsoft Application Insights Expires after 1 year A unique anonymous session identifier Microsoft Application Insights cookie enabling counting of the number of users accessing the application over time

Manage cookie preferences

Cookie Settings

You can change your cookie preferences any time by clicking the cookie button. This will let you revisit the cookie consent banner and change your preferences or withdraw your consent right away.

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers.

Chrome
Safari
Firefox
Internet Explorer

If you are using any other web browser, please visit your browser’s official support documents.